Allen began his I.T. career in 1994 as an entry level tech, climbing the ladder through positions such as network technologist and then division manager in just six years. He founded his first I.T. company in 2002, and in ten short years led the enterprise through a transition from break/fix to MSP, and from custom ticketing to AutoTask before moving to ConnectWise Manage. Now, he is the founder and president of Eureka Process, LLC.

A sought-after MSP expert, Allen helps Business Leaders and their teams optimize ConnectWise Manage capabilities while building meaningful, growth-centered relationships that support next level performance.

He aims to offer his clients a sense of relief from the demand and complexity of running a successful MSP and reinvigorates teams with enthusiasm and a sense of possibility.

With a passion for adventure, Allen fills his spare time nurturing any one of his varied interests. From scuba diving to snow skiing, acroyoga and travel – he looks to take-in all this world has to offer.