How DEI Fuels Profit, Retention, and Innovation in MSPs
Diversity, Equity, and Inclusion (DEI) programs are often seen as something only large enterprises can tackle. But the research tells a different story. For Managed Service Providers (MSPs), even small steps in the right direction can lead to major payoffs: lower turnover, better teamwork, and stronger client relationships. This article unpacks what academic research says actually makes DEI efforts successful—and how MSPs can apply those lessons in a practical, approachable way. We also address one of the most common concerns among MSPs: "What if there just aren’t many women or diverse candidates applying?" But read on; there are solutions.
