Let me take you back to where it all began. Five years ago, nestled in the barn of our 1790 Colonial home in a charming Connecticut farm town, my husband and I started Gozynta. From those humble beginnings, we've experienced significant growth, yet the essence of our family atmosphere remains unchanged.

Introducing Gozynta’s Mobius Certified Program: Empowering Consultants for Seamless Mobius Implementations

Release Date: Rolling release beginning September 26, 2022

I write this today to thank you for your support of Gozynta Mobius throughout its ten years, and also to send congratulations to the WiseSync team on being acquired by ConnectWise. We are so proud of their journey and we know it was a hard one. What I love about this community is that you can be a competitor while also being friends.

Release Date: Rolling release beginning August 2, 2022

Automation should be your best friend! If it is not, you may be spending lots of money needlessly. If you are manually inputting information from invoices from ConnectWise Manage into QuickBooks Online, we need to talk.

I’m not a doctor, psychiatrist, yoga guru, or even really fabulous at taking care of myself. I am a person who takes on way too much and says I’m doing great even when my hair starts falling out in my hand and my eye starts twitching.

Release notes from version 1.11 of Tixt, the texting to ticket solution.

Release Date: December 28, 2020

Have you ever had a tech steal one of your customers? Has a customer ever been furious with you because your tech stopped fixing their issue and you hadn’t even realized there was one? We all hope it doesn’t, but we all know it does.

Release Date: Rolling release beginning December 7, 2020

Versions Affected: QuickBooks Online Standard version

Release Date: Rolling release beginning September 15, 2020

Versions Affected: QuickBooks Online Standard version

How do you set yourself apart from the other MSPs in your area? Are you looking to offer new services? Are you, like many others, focusing on the customer experience to create a connection that will stand the test of time?

Customer experience is different from customer service in that it is ever interaction that your customers have with your company. It includes the ease of contacting an MSP and maintaining a low frustration point in troubleshooting issues.