I'm buzzing with eco-excitement to spill the beans on something huge – Gozynta, your family owned software company for MSPs , is on a mission to become carbon-neutral! This isn't just any corporate green initiative; it's a heartfelt journey towards making a real, tangible difference for our planet.
Prior to coming to Gozynta, Heather was a co-organizer of the 2015 and 2016 President's Interfaith and Community Service Campus Challenge at the White House which had over 10,000 attendees. She worked with a remote team of organizers from the Department of State, Department of Education, and Georgetown University. As an extension of the President's Challenge, she organized and led a trip to Southeast Asia.
Heather was the Human Resource Director of a graduate school for five years where she organized a successful fundraising art and music festival. She has also worked many years as a business consultant to SMBs.
While Heather is new to the tech world, she spent most of her eight-year-old life programming on an IBM PC Jr in Basic.
Fun fact - She is a classical harpist!
Let me take you back to where it all began. Five years ago, nestled in the barn of our 1790 Colonial home in a charming Connecticut farm town, my husband and I started Gozynta. From those humble beginnings, we've experienced significant growth, yet the essence of our family atmosphere remains unchanged.
Release Date: Rolling release beginning September 26, 2022
I write this today to thank you for your support of Gozynta Mobius throughout its ten years, and also to send congratulations to the WiseSync team on being acquired by ConnectWise. We are so proud of their journey and we know it was a hard one. What I love about this community is that you can be a competitor while also being friends.
Release Date: Rolling release beginning August 2, 2022
How do you set yourself apart from the other MSPs in your area? Are you looking to offer new services? Are you, like many others, focusing on the customer experience to create a connection that will stand the test of time?
Customer experience is different from customer service in that it is ever interaction that your customers have with your company. It includes the ease of contacting an MSP and maintaining a low frustration point in troubleshooting issues.