Last Revised: 11/26/2019

This Privacy Notice describes:

How to Contact Us

If you have any questions, concerns, or complaints about our Privacy Notice or our data collection or processing practices, or if you want to report any suspected security violations to us, please contact us at the following address or email address:
1111B S Governors Ave #6341
Dover, DE 19904

Services We Provide

We offer the following services (“Services”):

Information We Collect

Information You Provide to Us. We will collect data from you that you voluntarily provide.

  1. Newsletter/Communications/Login Information. You can create an account with us to receive newsletters and communications from us. You can also sign up for our Services or communications from us through ConnectWise. Alternatively, ConnectWise may send us your information to create an account on your behalf. If you choose to register and create a user account with us, we collect your first and last name, e-mail address, and send you a verification email.
  2. Contact Us/Support. If you provide us with feedback, contact us via e-mail, or contact us for support services, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

Information Collected via Technology.

  1. Gozynta Mobius and Gozynta Tixt. When you use Gozynta Mobius and Gozynta Tixt, we collect: (1) your ConnectWise Manage credentials and your accounting system credentials (e.g. QuickBooks) to gain access to those systems for connection purposes and system configuration (to map the data from one system to another); (2) the following personal information for your account: your full name, work address, company name and address, user log-on credentials, billing address and billing information and your IP address used to enter billing information; and (3) information regarding your login session and visits to the services and diagnostic logs of the data that passes through our system. Lastly, when you use Gozynta Tixt, for diagnostic purposes, we collect the content of the messages sent through our system in addition to the metadata related to such messages.
  2. Automatically Collected. When you interact with our Websites and our Services, we may automatically collect certain technical information about your equipment, browsing actions, and patterns. That information may include Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, browser type, Internet service provider (“ISP”), mobile device information, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Websites, track users’ movements around the Websites, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. For example, some of the information may be collected so that when you visit the Websites or the Services again, it will recognize you.
  3. Cookies. Like many online services, we use cookies and similar technologies to collect information about your visit to our Websites. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We use Cookies and similar technologies to make the Websites more useful to you and to tailor the experience with us to meet your special interests and needs. Please see our Cookies Statement for more information.

Links to Third Party Websites

Our Websites contain links to third-party websites and services (e.g. Stripe for payment processing) and some of those third-party websites may be co-branded with our logo (the “Third Party Services”). If you decide to visit and submit any information to a Third Party Service, you are subject to its privacy policy and practices and not this Privacy Notice. We encourage you to review carefully the legal and privacy notices of all other digital services that you visit.

How We Use and Share Your Information

We use your information only for purposes of providing the Services described above. We do not sell your information to anyone. Specifically, we will use or share your information as detailed below.

Legal Basis for Processing Your Information We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Your Options Regarding Your Information

If you need further assistance regarding your options, please contact us and we will consider your request in accordance with applicable laws. If you are in the EEA, you also have a right to lodge a complaint with your local data protection authority.

Data Retention

We retain the personal information we collect for as long as needed to provide the Services. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with users, and/or the period required by laws in applicable jurisdictions.

Information Security

We use a combination of technical, administrative, and physical controls to maintain the security of your data. If you have a security-related concern, please contact us. Always be sure to secure your login credentials for on-line access. In order to protect you and your information, we may suspend your use of any of the on-line services, without notice, pending an investigation, if we suspect any breach of security.

Children’s Privacy

Our Websites are not intended for use by children. Children under eighteen (18) should not send any information about themselves to us. We do not collect personally identifiable data from any person that we know to be under the age of eighteen (18). If we learn that a child under eighteen (18) has submitted information to us through any part of our Websites, we will attempt to delete this information as soon as practical.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time for any reason. If you provided your email address, we will notify you before we make any material changes to this Privacy Notice. You can then decide whether you would like to continue to use the Services. If you have not provided us with your email address, we will notify you of any changes to our Privacy Notice by posting the new Privacy Notice here and we will change the “Last Updated” date above. You should consult this Privacy Notice regularly for any changes.