Mastering Revenue Attribution: A Strategy for Fair Technician Compensation

Mastering Revenue Attribution: A Strategy for Fair Technician Compensation

Posted on February 9, 2024

I was recently speaking to a group of IT business owners about team member onboarding at XChange Nexgen. A question regarding technician compensation arose as a tangent, and since I had the time, I addressed it. I was surprised that my answer became the central topic of conversation with many follow-up questions and pens writing furiously on notepads. I’m taking that as a sign that you may want to learn about my response, too.

Navigating 2024: A Friendly Guide for MSPs in an Ever-Changing Industry

Navigating 2024: A Friendly Guide for MSPs in an Ever-Changing Industry

Posted on December 3, 2023

As we look towards 2024, it's clear that the industry is transforming rapidly. I'm here to share some insights and strategies to help you steer your business successfully through these changes.