
Using the McKinsey 7S Framework to Scale Your MSP
The Managed Service Provider (MSP) field has matured rapidly over the last two decades, yet it still operates with a noticeable absence of structured business theory. Too often, MSPs grow through improvisation, not intention. Applying frameworks from business academia, like the McKinsey 7S model, brings strategic clarity and operational coherence. These tools, tested over decades in diverse industries, can offer MSP leaders a new level of insight. Instead of reinventing the wheel, we can stand on the shoulders of scholars and practitioners who have rigorously studied what makes organizations scale successfully and sustainably.